Privacy Policy

Effective Date: January 1, 2025

Elevating Minds Psychiatry (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or receive care through our telehealth services in California and Hawai’i.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, date of birth, email address, phone number, mailing address, and insurance details.
• Health Information: Medical history, diagnoses, treatment plans, prescribed medications, and other data protected under the Health Insurance Portability and Accountability Act (HIPAA).
• Technical Information: IP address, browser type, device identifiers, and website usage data when you visit our site.
• Quiz and Assessment Data: Responses and results from any quizzes, assessments, or screening tools you complete on our website, including those related to ADHD testing, functional impairment, and understanding your symptoms.

2. How We Use Your Information

Your information may be used to:

• Provide and manage your mental health care services
• Schedule, confirm, and manage appointments
• Process payments and coordinate insurance claims
• Communicate important service updates or changes
• Send text messages related to your quiz results, follow-up care, and our services (with your consent)
• Improve the quality and security of our services and website
• Meet legal and regulatory requirements

3. Quiz Participation and Text Message Consent

By completing any quiz, assessment, or screening tool on our website—including but not limited to quizzes related to ADHD testing, functional impairment, and understanding your symptoms—you consent to receive text messages from Elevating Minds Psychiatry. These messages may include follow-up information related to your quiz results, appointment reminders, educational resources, and information about our services. You may revoke your consent to receive text messages at any time by replying STOP to any message you receive from us or by contacting our office directly using the information provided in Section 9 below. Revoking your consent to receive text messages will not affect your ability to access our other services or your rights under this Privacy Policy. Message and data rates may apply depending on your mobile carrier and plan.

4. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared only with:

• Licensed providers directly involved in your care
• Insurance companies and medical billing services for payment processing
• Technology partners supporting our secure telehealth platform (under strict confidentiality agreements)
• Government agencies or regulators, when required by law

5. Your Rights Under HIPAA

As a patient, you have the right to:

• Access and request copies of your health records
• Request corrections to inaccurate medical information
• Obtain a record of certain disclosures we have made
• Request limitations on specific uses or disclosures
• File a complaint if you believe your privacy rights have been violated

6. Data Security

We use industry-standard encryption and secure storage to protect your personal and health information from unauthorized access, disclosure, or loss. Our telehealth platform is HIPAA-compliant and designed to safeguard your privacy during virtual sessions.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, monitor performance, and analyze site traffic. You can manage or disable cookies through your browser settings; however, certain features of our site may not function properly without them.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices, security measures, or content on these third-party sites.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Elevating Minds Psychiatry

Email: danielmattox@elevatingmindspsychiatry.com CA Phone: (619) 613-2791 HI Phone: (808) 563-4128 Website: elevatingmindspsychiatry.com

Mailing Addresses

California Office 95 Third Street, 2nd Floor, San Francisco, CA 94103 Hawai’i Office 500 Ala Moana Blvd, Suite 7400, Honolulu, HI 96813